Please contact us via the inquiry form within one day of placing your order.
If your order has already been shipped, please contact the shipping company directly using the tracking number in the shipping notification email.
*Please note that we may not be able to accept your order depending on the shipping situation.

There may be an error in your email address or your order may not have been completed successfully.
Also, depending on your device settings, the email may have been sorted into your spam folder, so please check and contact us using the inquiry form .

Please contact us via the inquiry form within one day of placing your order.
*Please note that we may not be able to accept your order depending on the shipping situation and order contents.

As shipping is arranged per order, we are unable to combine multiple orders.

Please check the order details in the email we will send you after you have completed your order.

Please enter the shipping address and sender information on the purchase procedure screen. Please be careful not to miss any entries or make any mistakes in the address.

Please note that orders can only be shipped to one address, so please place separate orders for each address.

Delivery is limited to within Japan only.

Please rest assured that even if your credit card becomes suspended or invalid after placing an order on this site, your payment will still be processed normally.

Please note that we do not currently offer regular deliveries or subscriptions.